Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, university affiliation, and profile photo
• Trip Information: Pickup/dropoff locations, travel dates, and flight details
• Payment Information: Payment method details processed securely through our payment providers
• Communications: Messages exchanged with other users and our support team
• Device Information: Device type, operating system, and app version

We use the information we collect to:

• Match you with other travelers on similar routes
• Process payments and facilitate cost-splitting
• Verify your university affiliation
• Communicate with you about trips and updates
• Improve our services and develop new features
• Ensure the safety and security of our platform
• Comply with legal obligations

We share your information only in the following circumstances:

• With Other Users: Your name, profile photo, and trip details are shared with matched travelers
• Service Providers: We work with trusted partners for payment processing, analytics, and customer support
• Legal Requirements: When required by law or to protect the safety of our users
• With Your Consent: When you explicitly agree to share information

We never sell your personal information to third parties.

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Strict access controls for employee access to data
• Secure authentication using industry best practices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze how our service is used
• Improve performance and user experience

You can control cookies through your browser settings.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: ECSRIDE Inc., San Francisco, CA